The Family Maintenance Enforcement Program (FMEP) is a Provincial government program delivered by the Family Maintenance Agency that provides services in tracking and collecting child and spousal support. To learn more about the program itself, please visit www.fmep.gov.bc.ca. The Agency proudly focuses on innovative solutions to problems encountered in the family justice sector.
We operate in a multi-disciplinary team-based environment. Enquiry Representatives are the first point of contact for all program enquiries; our Enrolment Officers process new and ongoing cases through the enrolment process. Once enrolment is complete, our Enforcement Officers manage diverse case loads and ensure maintenance orders are proactively and cost effectively enforced. Enforcement Assistants provide the necessary administrative support needed to ensure effective communication within our teams and with external parties. Our Enforcement Managers provide hands-on leadership to the enforcement teams to optimize service delivery and client relations. Our operations are led by our executive team and further supported by a business and technology solutions team, payment processing unit, and financial services office. Our offices are located in Victoria, Burnaby, and Kamloops.
If you are looking for something “different” – a respectful and empowering organization, where hard work, creative thinking, and being able to adapt quickly is not only expected, but is the norm – then we invite you to consider joining our team. We offer full employee benefits and a generous vacation policy.